Amazon CEO - Business Outrank

Amazon CEO Andy Jassy shared that the company has trimmed middle managers in order to improve decision-making processes and enhance the performance of individual contributors. He explained in a recent interview that middle managers are often an unnecessary layer of approval that slows things down. Jassy noted that as Amazon expanded, more managers were involved in pre-meetings and decisions that sometimes did not necessarily enhance the output. He stressed that removing layers of management would help increase employees' accountability and ownership of the work. This move is in line with Amazon’s overall strategy to get more workers back to the office. Last September, Jassy shared his plan to enhance the ratio of individual contributors to managers by at least 15% by Q1 2025. Employees now have more autonomy as the company has gone beyond this target. In its quest to rid itself of red tape, Amazon has allowed its employees to report inefficiencies through a 'bureaucracy tipline. The $2.3 trillion tech giant is also very much concerned with operational efficiency, so that critical choices are made by those who are most familiar with the work, and not by several layers of management.

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